A good self-help resource is Ask Izzy. When you’re looking for support, Ask Izzy can help you to find the services you need, right now and nearby. It is free and anonymous, and you can search over 350 000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.
If you’re on the Telstra mobile network, you can access Ask Izzy even if you don’t have credit.
Call the Holy Fools office on 1300 133 889.
We can provide food, bedding, clothing and Backpack Beds for those sleeping “rough”. Additionally, we can also provide advocacy, and support while looking for housing.
Victorian statewide number 1800 825 955 (24 hours). Freecall from a landline or public phone anywhere in Victoria to speak with a housing worker and be referred to services and support in your local area.
The Salvation Army Crisis Centre Freecall 1800 627 727 (24 hours)
Women’s Domestic Violence Crisis Service Freecall 1800 015 188 (24 hours)
CASA Sexual Assault Crisis Line 1800 806 292 (24 hours)
Tenants Union of Victoria (TUV) 9416 2577 www.tuv.org.au Drop in service at 55 Johnston Street Fitzroy
Complaints about homelessness and housing services
Homelessness Advocacy Service (HAS) Freecall 1800 066 256 www.chp.org.au
Children and Families
Child First – general information can be found on the website: services.dhhs.vic.gov.au/referral-and-support-teams
Melbourne Youth Support Service 9614 3688 (Reverse call charges accepted)
Public Interest Law Clearing House (PILCH) – Homeless Persons’ Legal Clinic (civil matters only) General number – 8636 4400 Legal inquiries – 8636 4444
Lifeline (24 hour counselling support) 131 114
Directline (Drug and Alcohol support) 1800 888 236